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- Please open a Public Ticket if you don't have any sensitive information in it. Doing this you'll also help others with your question.
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- Providing specific support for third-party plugins is not included in our support.
- Customizing theme is not included in our support.
- Please open different tickets for different issues. If you include all of your issues in one ticket, we'll work on them and once all of them are done, we'll reply.
- Please provide your site URL and Drupal admin account information in a private ticket. We need this on almost 50% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information.
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