- Before you ask, please check FAQ and Archive to see if your answer is already there.
- Please verify your Purchase code. If you don't know where to find it please read more here.
- Please open a Public Ticket if you don't have any sensitive information in it. Doing this you'll also help others with your question.
- Average response time is less than 24 hours. In some rare cases the waiting time can be to 48 hours.
- Basic knowledge of HTML, CSS, jQuery and Drupal is required. Lessons are beyond our support scope.
- Providing specific support for third-party plugins is not included in our support.
- Customizing theme is not included in our support.
- Please open different tickets for different issues. If you include all of your issues in one ticket, we'll work on them and once all of them are done, we'll reply.
- Please provide your site URL and Drupal admin account information in a private ticket. We need this on almost 50% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information.
- Please check this article if you have problems with Drupal 8 version https://nikadevs.ticksy.com/article/12126/
Thanks for Purchasing.